{"id":3873,"date":"2025-10-25T20:37:26","date_gmt":"2025-10-25T20:37:26","guid":{"rendered":"https:\/\/loovisa.com\/?page_id=3873"},"modified":"2025-10-25T20:38:52","modified_gmt":"2025-10-25T20:38:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/loovisa.com\/it\/faqs\/","title":{"rendered":"Domande frequenti"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3873\" class=\"elementor elementor-3873\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a64db e-con-full e-flex e-con e-child\" data-id=\"52a64db\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4537be3 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4537be3\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Frequently asked questions<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-664b58e elementor-widget elementor-widget-wd_accordion\" data-id=\"664b58e\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t1. What is Loovisa?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p data-start=\"254\" data-end=\"423\">Loovisa is a modern clothing store offering trendy, high-quality pieces designed for comfort and style. We focus on fashion that empowers confidence and individuality.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t2. Do you deliver outside the UK?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>At the moment, we only ship within the <strong data-start=\"544\" data-end=\"562\">United Kingdom<\/strong>. We\u2019re planning to expand internationally soon \u2014 follow us on social media for updates!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t3. How long does delivery take and who handles it?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>We partner with trusted couriers \u2014 <strong data-start=\"755\" data-end=\"769\">Royal Mail<\/strong>, <strong data-start=\"771\" data-end=\"780\">FedEx<\/strong>, and <strong data-start=\"786\" data-end=\"793\">DPD<\/strong> \u2014 to ensure fast and reliable delivery. Orders are\u00a0shipping typically takes <strong data-start=\"914\" data-end=\"935\">1\u20133 business days<\/strong>, depending on your location.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t4. Can I return or exchange an item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, we accept returns within <strong data-start=\"1050\" data-end=\"1061\">30 giorni<\/strong> of delivery. Items must be unworn, unwashed, and in their original packaging. For more details, visit our <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"1168\" data-end=\"1229\">Politica di reso e rimborso<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t5. Can I modify or cancel my order after placing it?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p data-start=\"1302\" data-end=\"1481\">If your order hasn\u2019t been processed yet, please contact us within <strong data-start=\"1368\" data-end=\"1380\">12 hours<\/strong> of purchase to request a change or cancellation. Once shipped, we\u2019re unable to make modifications.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"5\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t6. How can I contact customer support?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p data-start=\"1302\" data-end=\"1481\">You can reach our team via the <strong data-start=\"1568\" data-end=\"1587\">Contact Us page<\/strong> or through <strong data-start=\"1599\" data-end=\"1611\">WhatsApp<\/strong>. We aim to respond to all inquiries within <strong data-start=\"1655\" data-end=\"1667\">24 hours<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions 1. What is Loovisa? Loovisa is a modern clothing store offering trendy, high-quality pieces designed for comfort<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3873","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/pages\/3873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/comments?post=3873"}],"version-history":[{"count":4,"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/pages\/3873\/revisions"}],"predecessor-version":[{"id":3877,"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/pages\/3873\/revisions\/3877"}],"wp:attachment":[{"href":"https:\/\/loovisa.com\/it\/wp-json\/wp\/v2\/media?parent=3873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}